Features
For the most part, the available features on eBlaster are the same as with Spector Pro. The only real difference is that eBlaster doesn't record screenshots.
Therefore, if you want to take screenshots and receive email copies of the computer activity you have to buy both Spector Pro and eBlaster. At just shy of $200 for the combination, those are some pretty expensive screenshots.
As humble consumers, our desire would be for SpectorSoft to at least offer email copies as an add-on feature at a more reasonable mark up than the current $99.
Ease of use
eBlaster is as simple and easy to use as Spector Pro. The layouts are almost identical.
Monitoring effectiveness
Without screenshots this program fails to play in the big leagues. The things that it does record, it records well, but without the catch-all of screenshots, some of the data will inevitably be taken out of context.
Really, eBlaster should be an add-on to its more robust sibling, Spector Pro. If that were the case, Spector would be a more worthy contender for the top spot.
Accessibility of information
The information is accessible via email, but the question is, just how many emails are you willing to sift through? Additionally, unless you're running a network with TLS/SSL protocol, email is not a secure way of transmitting data.
Customer Support
Their customer support is efficient, even if our experience wasn't the most personable. Their available customer service hours are good, a definite plus.